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Evidence Guide: MEACOM0013 - Develop aviation maintenance personnel

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEACOM0013 - Develop aviation maintenance personnel

What evidence can you provide to prove your understanding of each of the following citeria?

Mediate and settle grievances and disputes in aviation

  1. Conduct problem-solving issue resolution procedures according to required policy and procedures
  2. Manage grievances and disputes in a timely and professional manner to optimise the likelihood of a favourable outcome for all parties
  3. Communicate individual’s rights and obligations in a clear, concise and professional manner
  4. Conduct interviews and meetings in a participative and consultative manner
  5. Record and store outcomes of proceedings and make them available to authorised personnel according to organisational policy and procedures
Conduct problem-solving issue resolution procedures according to required policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage grievances and disputes in a timely and professional manner to optimise the likelihood of a favourable outcome for all parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate individual’s rights and obligations in a clear, concise and professional manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct interviews and meetings in a participative and consultative manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and store outcomes of proceedings and make them available to authorised personnel according to organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Motivate team towards achieving quality output in aviation

  1. Establish team member requirements and preferences and where possible incorporate them into work assignments consistent with their level of responsibility
  2. Promote and reward team achievements and openly acknowledge the importance of team members’ contributions
Establish team member requirements and preferences and where possible incorporate them into work assignments consistent with their level of responsibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote and reward team achievements and openly acknowledge the importance of team members’ contributions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control allocation of tasks to teams and individuals in aviation maintenance

  1. Allocate tasks to teams and individuals in line with organisational operational requirements; individual/team goals; development needs; and individual strengths, qualifications and authorisations
  2. Take prompt corrective action in response to actual or potential significant deviations from plans
Allocate tasks to teams and individuals in line with organisational operational requirements; individual/team goals; development needs; and individual strengths, qualifications and authorisations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take prompt corrective action in response to actual or potential significant deviations from plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate and report individual performance

  1. Identify and agree performance expectations based on an individual’s situation and work requirements
  2. Review individual performance against performance expectation on an ongoing basis
  3. Provide feedback in a constructive manner
  4. Report on individual performance in line with organisational policies and procedures
  5. Escalate performance issues that cannot be rectified or addressed with designated personnel according to organisational policies and procedures
Identify and agree performance expectations based on an individual’s situation and work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review individual performance against performance expectation on an ongoing basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide feedback in a constructive manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on individual performance in line with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Escalate performance issues that cannot be rectified or addressed with designated personnel according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate individual aviation maintenance training

  1. Identify individual training requirements that meet the needs of the individual and the organisation
  2. Arrange for individual training to be delivered
  3. Facilitate opportunities for individuals to develop and apply competencies on the job
Identify individual training requirements that meet the needs of the individual and the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for individual training to be delivered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate opportunities for individuals to develop and apply competencies on the job

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge